Mary V Rdo

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Professional and Reliable Bitcoin Recovery

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Crypto Com - Professional and Reliable Bitcoin Recovery
Original review Apr 11, 2024

I found myself in a desperate situation after losing 2.Million to chiseler Bitcoin investment for cryptocurrency. Feeling helpless, I turned to DragonWebRecovery @ tuta .

io for assistance based on recommendations from others who had experienced similar issues. Their expertise, ethical approach, and commitment to helping me recover my lost funds were truly commendable. Throughout the process, they maintained clear communication and provided regular updates on the progress.

Te-le. Gram.

DragonWebRecovery

Thanks to DragonWebRecovery @ tuta . io dedication and technical skills.

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Preferred solution: Nothing

User's recommendation: Media

Jan T Sjy

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Crypto Com - Review in Cryptocurrency Services category

Crypto Com - Review in Cryptocurrency Services category
Crypto Com - Review in Cryptocurrency Services category - Image 2
Crypto Com - Review in Cryptocurrency Services category - Image 3

Still can open my crypto account l just put my email not work screem send me to costumer support contact

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Preferred solution: Can get crypto existing account

rita Nwk

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My crypto.com is experiencing technical difficulties

Crypto Com - My crypto.com is experiencing technical difficulties
Crypto Com - My crypto.com is experiencing technical difficulties - Image 2

Hi, the help I need is that my list of currency options doesn't show anything. I can't transfer my money to my wallet or external wallet.

I can't even sell the ETH currencies I have now. I need to get this resolved.

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Preferred solution: Why, I am holding ETH currencies that I can't transfer or sell. My crypto wallet doesn't show any currency selection list

anilkapuria K

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| map-marker San Jose, California

NON RESPONSIVE CUSTOMER SUPPORT.

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Crypto Com - NON RESPONSIVE CUSTOMER SUPPORT.
Crypto Com - NON RESPONSIVE CUSTOMER SUPPORT. - Image 2

I am a retired 75 year old living on Social Security. I had saved some funds from my social security and put my life time of savings in this account, being a computer scientist and a business school graduate from Harvard Business School, I developed AI algorithm to predict and trade.

These algorithms had done exceedingly well in agriculture commodity trading, so I wanted to not let my brain rust and developed improvements for Crypto market.

Even before I could set up and analyze data, the following happened.

1. After one month, see the second attached screenshot, my DeFi-Wallet Account has simply disappeared!!! Along with the $3,609.21 of my money.

2. All attempts to contact customer support get no response and complete silence.

See the second screenshot.

3. See the first screenshot, at least my DeFi-Wallet Account was there, until two days ago. Funds were frozen, and the transfer was under confirmation.

4. Despite numerous email messages and one side chat with the non-responsive CHATBOT, to cancel the transfer and unfreeze my funds.

5.

Instead there was only silence and no response.

This is the worst of CHATBOT I have come across. They should talk to me, I might help create a much better CHATBOT design.

After all in my previous incarnation, I did the architecture of the first commercially viable AI-Expert System, which did found mention in Tandem Computer Unplugged. some 40 years earlier.

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User's recommendation: If CHOTBOT Support is what it is, please be careful.

Demir V

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Account locked

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Crypto Com - Account locked
Crypto Com - Account locked - Image 2

Hello my name is Demir when i try to transfer money my devit card my account is locked pls unlock my account

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Loss:
$195

Preferred solution: Unlocked my account please

robyhaha H

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Lack of fluidity

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Cant use the TD account that I deposited from to withdraw into $400 sitting in limbo that I cant get to. Nor is there a 800 number easily found.

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Loss:
$400
Cons:
  • No live customer service

Preferred solution: Full refund

User's recommendation: Be careful what bank you use for withdrawals

Petru G

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Issue in VISA card

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Crypto Com - Issue in VISA card

Very bad experience I didn't recommend to no one I will tell them when hire about you to run. First my visa card is blok no one let me know about that.

2.

I want to sell the crypto I can't sell to transom them straight in pounds. I can sell only on usdtc orever.

It is really bad experience. And in one week I lost more than £1000

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Loss:
$2500

Preferred solution: Full refund

User's recommendation: Don't even try. The interes when you want to sell it is up to 40% . And I try to contact them from more than 1 months and no one answer to me .

Sunil P Oil

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Assets are missing

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Original review Mar 27, 2024

I can see the amount, but I can't see the assets also I can sell or transfer.

I am trying to get hold of customer support via app and X, but I am not getting any reply.

Furthermore, I was a loyal Crypto.com customer, but now I am not sure.

Day 13 I am still waiting for my account to be unblocked

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Loss:
$700
Pros:
  • Customer service needs work
Cons:
  • Do not care for your money

Preferred solution: Resolve the issue and make my assets available to me or full refund

User's recommendation: I don't recommend using crypto.com

Daniel V Ayp

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I think I was scammed

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Crypto Com - I think I was scammed
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Crypto Com - I think I was scammed - Image 3

A guy named Steve had me verifying my crypto account and we moved5100 to defi crypto and now it's like there never was a transaction made.

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Loss:
$5100

Preferred solution: Full refund

User's recommendation: Do not use

Lito P Wxu

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To let you know that the crypto app is greedy scam fraud

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Crypto Com - To let you know that the crypto app is greedy scam fraud
Crypto Com - To let you know that the crypto app is greedy scam fraud - Image 2
Crypto Com - To let you know that the crypto app is greedy scam fraud - Image 3
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Crypto Com - To let you know that the crypto app is greedy scam fraud - Image 5

They still ignoring me! They always wanted me to wait, and they just use automatic answer, they dont even fix the issue!

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Loss:
$600

Preferred solution: Full refund

User's recommendation: Dont use this app

Liviu B Fxw

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Acont chiuso Bloccato?

Crypto Com - Acont chiuso Bloccato?
Crypto Com - Acont chiuso Bloccato? - Image 2
Crypto Com - Acont chiuso Bloccato? - Image 3

Salve allora il mio acont è stato chiuso voglio sapere per che ?

Il mio nome e Liviu Burueana codice fiscale BRNLVI81P07Z129Y

Italia Cremona San Giovanni in Croce Nr 8 cap 26037

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Preferred solution: Full refund

Frederic T Cze

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Problème de transfert de fonds via une plate-forme de financement

Crypto Com - Problème de transfert de fonds via une plate-forme de financement

Morning

Jai transféré plusieurs fonds sur votre site crypto.com. Ces fonds sont ensuite transféré sur une autre plate-forme (oneXtrade).

Cette plateforme me dit quelle pas reçu les fonds alors que tout a lair bien de se dérouler. Veuillez regarder les photos.

Quen est-il en réalité? Problème sur votre plate-forme?

Merci pour un retour très rapide.

Cordialement.

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Loss:
$7000

Preferred solution: Deliver product or service ordered

Ali A Nwx

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| map-marker Edmonton, Alberta

My account is locked

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Crypto Com - My account is locked
Crypto Com - My account is locked - Image 2

Before seven months, I did software for my phone, and you are locked my account in crypto.com. I want to open right now. Please

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Haziel Jvy

Pissed

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Crypto Com - Pissed
Original review Apr 04, 2024

I have tried 14 times to buy eth with my debit card. bank cleared me every time.

by the time another exchange clears me 4 DAYS LATER, they finally get back to my chat with "your chat has been closed due to inactivity" or some *** I am currently talking to Sirius, who has been "checking my account" for 18 minutes with no reply. Also, if you don't keep the chat open for the entire 14 hours it takes for them to respond, they close it, and can only open it back up via email, which is where I am at with sirius. no one talking to you is real. if you don't roll snake eyes, good *** luck.

I WOULDN'T TRY TO USE THEM IF OTHER EXCHANGES HAD LIMITS OF A COUPLE THOUSAND

EDIT: pictured here is the response from "sirius" lmao to me not being able to purchase crypto with 10x the amount in my checking. unbelievable JOKE of a company

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Cons:
  • All

Preferred solution: Deliver product or service ordered

User's recommendation: NOOOOOOO

Resolved
Tim Davis

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Resolved: Access to my account is neeed

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Crypto Com - Access to my account is neeed
Updated by user Apr 09, 2024

Company fixed the issue and I have been provided with apology. I was contacted and we troubleshot the problem and it ended up being my error. I was using the wrong email address.

Original review Mar 10, 2024
I can not access my account. The account is set up to Timothy Davis email tojo_dijo@***.com.

It is not recognizing my phone number to allow me to reset my password. I need help gaining access to my account. I have been trying to contact your company for over 4 months to resolve this issue. Can I please get some assistance.
I finally got a response from Crypto.com and you wont believe it, I cant make this stuff up!!
I hope this message finds you well.
I'm reaching out regarding your latest inquiry.

First and foremost, I sincerely apologise for the delayed response and any inconvenience this may have caused you.
We strive to provide timely and efficient service to all our customers, and its clear we fell short in this instance. As a significant amount of time has passed, we understand that your needs may have changed or the issue might have been resolved.
If your inquiry is still relevant, I kindly ask that you reach out to us again, and we will prioritise your concern.

Alternatively, if there is anything else we can assist you with, please do not hesitate to let us know.
We are taking steps to improve our response times and ensure this does not happen again. Your patience and understanding are greatly appreciated, and we are committed to providing you with the high standard of service you expect and deserve.
Additionally, if you require more information about our privacy practices and your related rights, please see our Privacy Notice.
Thank you for your continued support.
Kara
Crypto.com
Problem still not fixed and Ive sent 5 email replies since with no response back!!
View full review
Loss:
$2500
Cons:
  • No way to talk to an actual person
  • Have no customer service

Preferred solution: I would like access to my account, I need to be able to reset my password.

User's recommendation: This company is trash and I feel as if they are trying to steal my money!!