Crypto Com
Crypto Com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crypto Com has 1.7 star rating based on 1207 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Crypto Com to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No pros, Convenient.
Cons: No customer service, Terrible customer service, Account not working.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crypto Com has 1.7 star rating based on 1207 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Crypto Com to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No pros, Convenient.
Cons: No customer service, Terrible customer service, Account not working.81% of users think that Crypto Com should improve its Customer Service.
43% of users say that they won't use Crypto Com in the future for similar services or products.Recent recommendations regarding this business are as follows: "Enter 1,3,5,9 in any order and make money", "Make sure if you stop using the app to cancel it from your account you can go 3 years with no activity and they charge you out of nowhere", "Fire such agents", "Be careful can't talk to no one that can handle your problems", "Don’t use them. They will scam you. I don’t even know what they are or who they are".
Most users ask Crypto Com for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone frauded my crypto took almost all my crypto
While I was sleepingSept 02nd someone took all my crypto 1 by 1 that I have been investing in for year and half .checking every day hoping I'd wake up with thousands of dollars in my account . Nope but September 3rd woke up to 29 emails that I sold all my crypto cashed out and put it in a bitcoin wallet .
Than they had the nerve to send me a request for 200 dollars from my bank which I declined of course with a nasty message back to them . I hate them with a passion they crushed my dream in 1 nite. . I was furious .
Got ahold of crypto on few occasions after giving me the run around sending them screenshots . Made me send them pic of my passport. All these stupid things to prove my identity. Than told me as far as they are concerned I am the one who cashed in my crypto.
Their *** losers thrives pieces of *** who need to be locked up. I'm not done with these *** . They've pushed me over the limit . I just want my money back and or all my crypto .
I've had my bank accounts and credit cards frauded over last 2 years and I'm sick of it . I'm gonna take matters in my own hands soon if I do not get back what is mine
Preferred solution: Full refund
User's recommendation: Do not put any money on here for these lieing ,thieving pieces of *** to steal from you when your sleeping
Linking bank
We linked our bank so that we could deposit money to buy crypto our bank confirmed that the linking was complete. However, we are unable to add cash through the instant transfer feature because your side is still showing pending one week later.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlockchain via crypto on chain
bonjour,
j'ai été appelé par une personne blockchain France ayant pour nom M. Guérin Dominique.
m'expliquant que mon investissement de 250 sur un site il y a longtemps ( aout 2024) m'avait rapporter presque 40.000 preuve sur crypto on chain avec Ethereum Tether USDT de 39850$
cette somme est bloqué sur un compte à Malte et pour récupérer cette somme, un investissement de 2000 était nécessaire.
pouvez vous m'aider à résoudre ce problème ? quand j'essaye de cliquer sur la somme dans Crypto on chain,
voici le message qu'il te laisse
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my transfer show me
I would like to cancel my transfer. I believe Ive been hacked so I need to make sure my transfer is cancel
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service is of no help.
Deposit Pending is not processing and i cannot withdraw money out of crypto app until it processes. been over a week since ive deposited.
have proof from my bank account that the money was already taken out.
i want to deposit my money out of the crypto app. i want to speak to someone about why i cant use this app the way its intended.
Preferred solution: i want the pending payment to be processed as it was already taken out of my bank account. i want to deposit the fiat money back to my bank account as soon as possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t verify my information
Every time I try to verify my information I get an error after the face tracking. I have tried the in-app support and got it to work once out of several attempts.
The other times it looks like their typing but it never comes out on the screen. I have deleted and reinstalled! I have turned off my VPN and wi-fi.
I have rebooted. Nothing works!
Preferred solution: My info verified!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Minneapolis, MinnesotaCare frozen
Want to connect my debit card. My crypto debit card is frozen. How can I access funds from cryptocurrency in dollar
User's recommendation: Fiat rate withdrawal
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed
Hii i just Want to tell that there are some transactions which snammers told me to make i just send all transactions because they told me that we are making money . Help me by refusing all the transactions which i made
Preferred solution: Full refund
User's recommendation: Don’t send money if someone told you to send in their account. Scammers told that by investing money we get profit. They said that we are giving 40% more
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Street, EnglandGet help
I sent money to crypto and from there to foexvip888.top and when I wanted withdraw money they asked me to pay tax on the profit,I got suspicious and checked and they told me it was a scam.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed
Hii someone scammed me . I sent him £2700 .
Please stop all transactions. Give money back in my account please .
Preferred solution: Full refund
User's recommendation: Don’t trust anyone. If someone say that we are making profit. Don’t trust them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone scammed my money from bitcoin and I have his name and his email and all the conversation
You are a scammer youre stealing money and you stole my money Youre recommendation to future. I will not recommend you to anyone.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDevolución de mi inversión
Pésimo servicio al cliente
Hoy 1 de diciembre de manera unilateral realizaron el retiro de mi inversión por valor de1353 USDT sin ninguna autorización enviando ese dinero a un contrato que no he solicitado unirme
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get into my crypto account
I cant login into my account I dont know why I just need to go into my account to continue trading please help me.
Preferred solution: Sign into my account
Crypto fails in US fire zone crisis. LA county 2025
I can't access my crypto account to pull out the only money I have to save my family from starvation and dehydration
User's recommendation: Enter 1,3,5,9 in any order and make money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaving a problem withdrawing
Tried to withdraw and entered 2f verification code and keep getting error and directed to contact support
Preferred solution: Can’t withdraw
Status of wire transfer
Still not processed even though it was promised by this past Tuesday. Now they say if it doesnt appear in Brads account at PNC, to contact them. There is no capacity to speak with technicians on the audible phone device.
User's recommendation: Don’t expect quick replies and files
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExpose the truth about this platform for others to avoid it and get it banned for the practices it uses.
This is my review after I reached out a month ago and they advised me that the issues were sent to management and they would be addressed and I would get some type of resolution in the response. They have yet to respond to me and I have lost several thousand dollars in the process of waiting.
The manipulation is still ongoing and the target price feature is still inoperable. I’d like to withdraw the money but the cost to withdraw will almost eat up the remaining balance in fees and be available in 14 business days which really means 2 months.
Complete trash from the management team to the AI robot team in customer service. Also when you try to address these horrific practices, they threaten to shut your account and threaten you with “I suggest you sell your crypto immediately before you lose your investment as we are going to be closing your account by the end of this business day”
They allow you to trade on their platform for the most outrageous hidden fees you can imagine. They offer this feature called target price order which you can set your own price youre willing to pay for the amount of tokens you set as well. This is a great idea but it is intentionally inoperable and the reason behind it not working is it limits their ability to charge from 15% -30% more on every single transaction. That seems like something that would be bad enough but they also have a system that makes the customer think they are doing a favor by giving a discount to the customer for trading on their platform, however it is just an illegal practice.
First, they mark up the crypto currency value on their platform and they allow more fluctuations in their values to make customers feel like theyre profiting from their decisions, but when the customer goes to take their profit, the price they show is no longer the price your crypto is valued at. For example you buy a coin at $.12 from them but the real value on every other currency exchange says $.10 they give you a .25% discount. Seems like a good thing but the value is still only $.10 and you pay $.12 at a discount thats taxable. Next lets say the coin value increases by $.02 cents and thats the price you want to sell at.
You now have the exact amount of value that you had to pay but the fees to sell it make the actual amount you receive $.1055 at the highest. Sure this seems petty but when youre dealing with thousands of dollars in the transaction, this isnt a small loss but a few hundred dollars you lose because of these hidden costs. The target price order feature is the feature other companies offer that allows you to buy and sell your currency and minimizes the hidden costs associated with the scam. This feature is an option as far as a button you can press but it hasnt ever worked and will never work because of the money they stand to lose and is only available because it is available on every other company they compete with.
This feature will not only never allow transactions to complete but it will make your funds inaccessible to use and to find this transaction to cancel it and gain access to funds is remarkably hard. This is so you dont get frustrated and just transfer your money into your bank account and walk away from this crap. Now once youve mistakenly purchased crypto here you can bank on taking a loss even if the market is at an all time high. When you decide you have lost enough and want to transfer out of this company you have to pay yet another large fee and also dont have access to your funds for up to 14 business days.
Buying , selling and withdrawing using this company all costs more than they are willing to admit and customer service is 100% robot run. There are no employees that are available to assist and the only truth this company has to offer is that they will not be responsible in any aspect of life. Price manipulation is a bad business practice and I gotta say illegal in everywhere law is present but its very easy to spot it on their site. Like every single cryptocurrency is above the market value on every trading exchange in the world and they use that price manipulation as a tool to make you pay more than its worth yet you only receive the lowest price from their major competitors showing that they have no concern for the law or their customers and they immediately threaten to close your account and seize your funds when you attempt to get clarity on where not only your profit went but also the investment.
If I help one person avoid this scam I am satisfied but I want to get it banned and then have a class action lawsuit filed to make sure the company owners and managers and everyone else gets their due justice and money back for all those scammed by them. Also to get that commercial aimed at the person who is oblivious to their practices who is just trying to invest to not be suckered into their scam in hopes that they are as they advertise.
- False advertising of features available
- Intentionally disabling features
- Hidden costs
Preferred solution: Fully compensate the full investment based on the number of illegal practices, remove the feature now as target price orders and compensate all the others that fell victim to their illegal and improper practices.
User's recommendation: The third photo is the only thing that I have to take away from the frustration I’ve endured from this business. I’m 40 and a veteran of the US ARMY and this is the first time I’ve had boood pressure problems. This was done after attempting to communicate my issues with the customer service team there so shoutout to you guys… Throw your money into a wishing well before investing in this company. You’re more likely to get a wish than a fair value from your investment . Below is an example of their blatant price manipulation . That’s the same company and the difference in the value . Not shown are the fees associated with the purchase but those screenshots are from 2 devices simultaneously taken from their website and app. Now the left one resembles the price I paid while the second is the value. Immediately after the purchase I attempted to see what value I could receive by selling it and it’s the lower of the two values. That is not to include the fees associated with the transaction which is another 7-10% minimum. The discount rate they “bless” you with is added up and you receive it ilater in your taxes as a taxable gift and crypto is taxed at an extremely high rate if you’re not aware.
Companies Similar to Crypto Com
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Now looking at the crypto market today just booming on all the crypto coins I had purchased *** me off . Of course they take all my coins just before the bull run . Somebody please help me get my coins back .dont think ill ever be able to let it go ,I'm just so *** angry right now