Crypto Com
Crypto Com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crypto Com has 1.8 star rating based on 1487 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Crypto Com to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No pros, Convenient.
Cons: No customer service, Terrible customer service, Account not working.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crypto Com has 1.8 star rating based on 1487 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Crypto Com to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No pros, Convenient.
Cons: No customer service, Terrible customer service, Account not working.70% of users think that Crypto Com should improve its Customer Service.
43% of users say that they might use Crypto Com in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Use a better service", "Use a BETTER Company to buy and sell crypto", "Use a different app", "Insurance company fraud", "Don't even waste your time".
Most users ask Crypto Com for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Crypto Com Reviews
"Scam report"
I was scammed by someone who said he will help me to fix a problem. That person phone is 1-66*-***-****. I hope you will help me. Thank you! Ant it happens on...
"Login issue"
No way to resolve login issues due to no actual customer service. No chat link is available, and I'm mad. User's recommendation: Use a better service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Someone frauded my crypto took almost all my crypto
I havnt contacted them again yet .the status is still that they are lying theives
Than they had the nerve to send me a request for 200 dollars from my bank which I declined of course with a nasty message back to them . I hate them with a passion they crushed my dream in 1 nite. . I was furious .
Got ahold of crypto on few occasions after giving me the run around sending them screenshots . Made me send them pic of my passport. All these stupid things to prove my identity. Than told me as far as they are concerned I am the one who cashed in my crypto.
Their *** losers thrives pieces of *** who need to be locked up. I'm not done with these *** . They've pushed me over the limit . I just want my money back and or all my crypto .
I've had my bank accounts and credit cards frauded over last 2 years and I'm sick of it . I'm gonna take matters in my own hands soon if I do not get back what is mine
Preferred solution: Full refund
User's recommendation: Do not put any money on here for these lieing ,thieving pieces of *** to steal from you when your sleeping
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Foxborough, Massachusetts
Need help with. App
Your site will not allow me to sign on. The screen just stays blue...!!!
I'm being robbed. I'm being robbed.
I'm being robbed. I'm being robbed.
Preferred solution: Full refund
User's recommendation: Im being robbed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manchester, England
Resolved: Account blocked
Updated the account and then tried to open the cripto.com account
It wont open and I tried to resize my password and it shows the picture I sent and then says blocked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fair Lawn, New Jersey
Locked out of my account
No phone number available, what kind of company has no customer service
No answer on the phone, no email contact, no chat. BUT they call you to send money when you open the account but no response when there an issue
- No responsive to their customers
Preferred solution: Full refund
User's recommendation: Be weary
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransfer ?
There is no customer support number to call. Only AI chat which did not seem to understand the problem.
Costumer service in name only. Crypto has misplaced $740 that I can’t afford to have vanish.
They say it was sent, recipient never got it.
Where did it go? No one can tell me!
Lost transaction. $770 missing.
Didn't go through and didn't come back. Where is the money? Last seen it was pending. Then, nothing.
This was on the 17th of September. I have screenshots of the work and thought it was completed, but now I find the funds missing.
If I cannot retrieve these funds, then I cannot make a withdrawal. Now I am screwed.
- Seemingly simple
- No support
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey stole my deposit
I ran out of money because I had to pay for an emergency and I got home tired and hungry and out of money and hadnt eaten all day while dealing with something very stressful. I search my crypto wallets hoping to scrape together even a few £ to enter maybe a £1 cup of noodles or something.
To my surprise Im able to scrape together £5! I send the £5 to crypto.com and notice that I usually get a pending deposit email and this time it hasnt come. I reach out to support who tell me to use their auto deposit finder. Which fails and says I can now pay crypto.com between $50-$150 to manually locate my deposit.
So I check the blockchain ledger and sure enough, my funds not only landed in the crypto.com recieve address I sent it to, a few hours later its moved to a branded wallet titled crypto com 13. I take screenshots of this and show support who first try to tell me that the funds were spent. However I let them know I literally just sent screenshot proof that didnt happen and they all a sudden offer a refund. Well that was 6 days ago and I havent recieved anything.
Crypto dot com will lie to you and steal your deposit. I wouldve avoid using them
Preferred solution: Full refund
User's recommendation: Stay away from crypto.com because they steal deposits
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t make a usdc deposit
I went through all the steps leading up to choosing my bank. I hit PNC, which is the bank I want to use. Then I hit deposit, and nothing is happening.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransferred crypto to ibddg.vip
Purchased several ETH and BTC from your company, which I then transferred to a trading website: ibddg.vip, which I think is a fraud website and which I reported to the FBI. I know that your company is legitimate, but do you know that you are making transactions to a scam website?
Preferred solution: A refund and an acknowledgment that ibddg.vip is a scam and You will no longer associate with them
User's recommendation: ibddg.vip is a scam
Dubai, Dubai
Account blocked
Now my account is blocked I cant not use a live chat cause it also blocked there , support centreer didnt help i called and than line broke . So they didnt resolve a problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cannot withdraw cryptocurrency from crypto.com to current platform
I cannot withdraw cad cryptocurrency from crypto.com after I press crypto in accounts & usdc comes up, it doesnt give me the option to withdraw to a platform. The area is darkened and when I click on it it doesnt give me nothing.
This is in the app! Whereas, it worked before until yesterday.
why is the website different than the app? Can you use both?
- Lots
Preferred solution: How to withdraw currency and add it to the platform
User's recommendation: Don’t use crypto.com!!!!!!! Seriously Don’t!!!!
Calling to found option to report fraud
I've been fraud over one scammer. In past month I am trying to reach all legal facilities to solve problem and trying to return money.
Before money went on 3.0 web platform by scammer {{Redacted}} they been on crypto wallet.
I am trying as my best to found right institution or bank where money been wire.
User's recommendation: Don't trust no one who you don't know personally. Don't believe in high return. Be suspicious. Don't be naive any second. Scammers are high level nowdays. Report all legal institution if you get in any trouble. Be safe
We have indetical issue almost 100%. I reported everything from Instagram all the way from WhatsApp and Telegram.
Scammers used same platform and method until we didn't come for paying taxes. Finally then I opened my eyes.
I recommend to report your bank,police report,FBI(FC3),crypto.com. I waiting to come taxes so I have to see to report this,there is some form for frauds as well.
Virginia Beach, Virginia
Hotmail
No dial, can't log into the app, using verification methods to verify. Contact is circulating and redundant.
Preferred solution: Logged into account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo change my zip code
It's not allowing me to send from my bank account because of too many numbers in the zip code. I need it to change to 99816 as the current one.
Preferred solution: My zip code updated to 99816
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jeffersonville, Indiana
Scam report
I was scammed by someone who said he will help me to fix a problem. That person phone is 1-66*-***-****.
I hope you will help me. Thank you!
Ant it happens on October 27-28
They’re scammers
Yall keep robbing me on leverage options for bitcoin this twice I made the target & yall took my money , I was in the money twice & when I checked my balance they had claimed I wasnt because crypto.com dont have real time prices even though on Webull the price said Ive made it in time crypto.com claims theyre 60 seconds behind which is crazy because theyre taking a lot of people money by doing this way
- Good way to lose money
- Everything about them
Preferred solution: Full refund
Cupertino, California
I need the money for my bills
Good morning Im trying to figure out why my money is frozen and is their a way to have my money unfrozen
Preferred solution: Full refund
Withdraw my cash
Crypto is a scam. Its east for them to deposit money but really hard to get your money back. I have been trying all day to get my money then it says insufficient funds when the funds is right there
- Impossible to withdraw money
Preferred solution: Full refund
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crypto.com is security could easily be breached , and its something to worry about, had all my digital assets wiped out couple of months back, was just lucky to find enverra capital review on trust pilot that helped with repatriation of all lost digital assets.... i hope this might b of help
Now looking at the crypto market today just booming on all the crypto coins I had purchased *** me off . Of course they take all my coins just before the bull run . Somebody please help me get my coins back .dont think ill ever be able to let it go ,I'm just so *** angry right now
A company helped in recovering over 90% of crypto assets that was stolen from me. they are very reliable.
reach out to cryptoassetsrecover @aol. com