Crypto Com Phone Numbers and Emails

Toll-Free Number:

  • (888) 824-8817
Send Message

Customer Service:

  • (844) 836-6040
    DCB
  • (844) 707-7788

Crypto Com Emails:

Complaints/ Feedback
Customer Service
Regulatory Inquiries
Legal
Law Enforcement Inquiries, Privacy Inquiries
Media
Press Inquiries
capital@crypto.com
Capital
contact@crypto.com
Is this your business?
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Contact Information

Crypto Com Website:

Crypto Com Help Center:

Corporate Office Address:

Crypto.com
1 Raffles Quay (North Tower), #09-06
Singapore, Singapore 048583
Singapore

Other Info (opening hours):

Other Location:

Level 7, Spinola Park, Triq Mikiel Ang Borg

St Julians SPK 1000

Malta

Crypto Com Customer Service Reviews

1.4 / 5
Bad
Jason B Yaa
Help logging in

Worst possible customer service worst possible facilitation of funds worst possible investment I ever made in my entire life never in my life if I met a worse...

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Thomas G Bpz
I want aktiv my Account , icwait of answer

Okay ist is okay i Hope you can aktiv the account , i Send my photos thank you, i Hope i have all picture User's recommendation: My Photo pass my faceband pass...

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How Good is Crypto Com's Customer Service?

Felecia W Yjw
Felecia W Yjw
Feels Satisfied | Sep 14, 2023

It is gonna take me on the best journey I could be on . Thanks USA

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Phares Cvz
Phares Cvz
Feels Disappointed | Sep 09, 2023

I’m trying to open an account for myself but having great difficulty

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Tamaka Wkf
Tamaka Wkf
Feels Disappointed | Sep 01, 2023

Nothing got fixed I need help.

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Christopher N Lhf
Christopher N Lhf
Feels Neutral | Aug 29, 2023

It was OK I got to talk to someone on email

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Sierrah Tcn
Sierrah Tcn
Feels Satisfied | Aug 16, 2023

I have a Bitcoin wallet that have money on it but I can't transfer it to another person

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Izzabella Ekt
Izzabella Ekt
Feels Disappointed | Aug 11, 2023

They could help when someone took my crypto

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Summary of Crypto Com Customer Service Calls

7.5K TOTAL
CALLS
03:07 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Crypto Com?

Account Question:

  • “Locked out my crypto account”
  • “Account”
  • “Need to unlock account and reset passcode”

Product/ Service Question:

  • “Withdrawls”
  • “Need to withdrawals bitcoin”
  • “Buying”

Payments and Charges Question:

  • “Deposit money”
  • “Wire not deposited in my account”
  • “Payment problems”

Request for Information Question:

  • “Help with account”
  • “I have a question about my account”
  • “No receiving verification phone code”

Cards Question:

  • “I want to unfreeze my crypto visa card”
  • “Issues linking cards to my account”
  • “I have inserted atm card number inspite of account numbon on weex cryptocurrency app for withdraw money”

Shipping and Delivery Question:

  • “Didn't receive my withdrawal”
  • “Haven't received the crypto I redeemed yet it's written paid”
  • “Where is my money”

Return/ Replace Question:

  • “I need to change my phone number”
  • “Need to change my email and phone”
  • “I need to change my phone number online access”

Activation/ Cancellation Question:

  • “Cancelked transaction”
  • “I was ripped off and want to cancel a transfer/ withdrawl made to an external wallet today”
  • “Cancel account”

Refund Question:

  • “Get money back”
  • “I got scammed i need my refund money back”
  • “I need a wire refunded”

Website/ Application Question:

  • “Application reject”
  • “App not working”
  • “Site won't let me buy Crypto”

Staff Question:

  • “Because I am upset with your service”
  • “Bitcoin ATM Out service?”
  • “My crypto got *** in defi wallet been try to reach out to the customer service”

Employment Question:

  • “1099for 2022”
  • “1099”
  • “1099 K Foris Dax inc”

Other Question:

  • “Business”
  • “Mi cuenta”
  • “Update Phone Number”

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