Crypto Com Phone Numbers and Emails

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Crypto Com Emails:

Customer Service
Regulatory Inquiries
Legal
Law Enforcement Inquiries, Privacy Inquiries
Media
Press Inquiries
contact@crypto.com
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Contact Information

Crypto Com Website:

Crypto Com Help Center:

Corporate Office Address:

Crypto.com
1 Raffles Quay (North Tower), #09-06,
Singapore, Singapore 048583
Singapore

Crypto Com Customer Service Reviews

1.4 / 5
Bad
Pissedconsumer4175813
My deposit

You guys suck where is my $100.00 deposit. Your customer service is terrible and horrible you suck you suck you suck User's recommendation: Do not invest with...

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Pissedconsumer3587853
Didn't get my 60 diamonds for spending $500...
1.6

for the past few months I have had an automatic deposit of 500 dollars... when I purchased my 500 of cardono thus past week i didn't get the 60 diamonds (nor...

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Summary of Crypto Com Customer Service Calls

6.8K TOTAL
CALLS
03:05 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Crypto Com?

Account Question:

  • “Account”
  • “Account hacked”
  • “Account was hacked and I can't login”

Product/ Service Question:

  • “Withdrawal”
  • “I want to cash out. Due to the 2fa not working”
  • “I initiated two withdrawal but only one was processed,the others was rejected.I was reaching out to know what the reason was?”

Payments and Charges Question:

  • “CRO purchased is not fully deposited”
  • “Un autherized charge”
  • “Debit card”

Request for Information Question:

  • “Ask about a transaction”
  • “Question about withdraw”
  • “I'm trying to check my pin and they've asked for identity verification and I have given but it's coming as wrong”

Cards Question:

  • “Issue in VISA card”
  • “Unfreeze my card”
  • “Take the money I need to take the money off of my crypto card and put it back on my crypto account how do I do that”

Shipping and Delivery Question:

  • “I didn't receive my 1099 tax form”
  • “I didn't receive my visa card due to "a shortage"”
  • “I didn't receive my visa card”

Activation/ Cancellation Question:

  • “Trying to activate 2fa”
  • “Fiat walet activations”
  • “Cancel account because I have 2 crypto accounts.”

Refund Question:

  • “I need a wire refunded”
  • “I got scammed i need my refund money back”
  • “Refund”

Website/ Application Question:

  • “App not working”
  • “Site won't let me buy Crypto”
  • “Cant finsh my application”

Staff Question:

  • “My crypto got *** in defi wallet been try to reach out to the customer service”
  • “Reset of pass and your service is blackmaling me and not doong ther job”
  • “Customer service”

Return/ Replace Question:

  • “Return no showing”
  • “Can't log on exchange or find my df wallet”
  • “Can notget in to my exchange app”

Employment Question:

  • “1099”
  • “1099 K Foris Dax inc”

Other Question:

  • “Faulty 2FA code”
  • “Security breach”
  • “Cake transfer to metamask”

About

Crypto Com reviews and complaints

Crypto Com is ranked 8 out of 61 in Cryptocurrency Services category

Area Served

USA

Payment Methods

VISAPayPalMasterCard

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