Contact Crypto Com Customer Service
Crypto Com Phone Numbers and Emails
Toll-Free Number:
-
(888) 824-8817
Customer Service:
-
(844) 707-7788
Crypto Com Emails:
Crypto Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Crypto Com Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Crypto Com is 8888248817. 68% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 35% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Crypto Com may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Crypto Com Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Crypto Com is 8888248817. 68% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 35% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Crypto Com may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Crypto Com mainly because of account, request for information and product/ service.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Crypto Com is regulatory-inquiries@crypto.com. 64% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Crypto Com Website:
Crypto Com Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Level 7, Spinola Park, Triq Mikiel Ang Borg
St Julians SPK 1000
Malta
Crypto Com Customer Service Reviews
Cant verify info to transfer crypto from trust wallet to crypto.com the customer service was unhelpful ..
Could not get a response from Crypto.com, problem quickly resolved after PC got involved
No telephone support, awaiting email response, chat is really only means of contact
How Good is Crypto Com's Customer Service?
Summary of Crypto Com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Crypto Com?
Account Question:
- “To help me with my account please”
- “I'm trying to retrieve my account”
- “Login issue”
Product/ Service Question:
- “Lost access to email on file”
- “Passcodes don't work locked out”
- “My crypto doesn't want to widraw”
Request for Information Question:
- “Checking on a transfer”
- “Contact Support”
- “In scam right now, need help, pls”
Payments and Charges Question:
- “Charged high fees”
- “Helping deposit into my crypto wallet”
- “Someone frauded my crypto took almost all my crypto”
Cards Question:
- “Crypto card”
- “Lost or stolen card”
- “I need to speak to someone. Why I can't but Bitcoin on Crypto with my PayPal Card”
Shipping and Delivery Question:
- “Can't get the 2FA 6-digits code”
- “Didn't get verification code”
- “Money hasn't arrived into Fiat Wallet from my bank account”
Return/ Replace Question:
- “Return call”
- “Funds are not being returned into my account”
- “To change my phone number and help log into my account”
Refund Question:
- “Late refund”
- “I am asking for a refund”
- “I need a refund”
Activation/ Cancellation Question:
- “Canceled in January, then February stop billing me!”
- “Cancel the transaction”
- “Cancel subscription”
Website/ Application Question:
- “Cryptocurrenc application”
- “App not working”
- “Unable to finish your application form”
Staff Question:
- “Customer service”
- “To talk to customers service To”
- “Poor service at best@”
Employment Question:
- “Need copy of my 1099”
- “Need statement or 1099 for 2023”
- “Because I need my 1099 Tax document”
Other Question:
- “Changed phones and can't log back in”
- “Cant buy crypto”
- “Token”
Compare Crypto Com To
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