Contact Crypto Com Customer Service
Crypto Com Phone Numbers and Emails
Toll-Free Number:
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(888) 824-8817
Customer Service:
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(844) 707-7788
Crypto Com Emails:
How to Contact Crypto Com?
Most Popular Number:
| Total calls: 9 129 | Issues resolved: 208 | Last call: Jan 20, 2025 |
Crypto Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Crypto Com Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Crypto Com is 8888248817. 72% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 36% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Crypto Com may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Crypto Com Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Crypto Com is 8888248817. 72% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 36% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Crypto Com may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Crypto Com mainly because of account, request for information and product/ service.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Crypto Com is regulatory-inquiries@crypto.com. 65% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Crypto Com Website:
Crypto Com Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Level 7, Spinola Park, Triq Mikiel Ang Borg
St Julians SPK 1000
Malta
Crypto Com Customer Service Reviews
customer service person was friendly.
Very disappointed with Crypto in general.
I feel my money has been stolen by not being able to have access to it.
I was scammed for lots of money. Didn't get any help with my issue.
Didn't get any help or anything. Dodnt get any email adress or phone number.
Didn't get to actually talk to a live person.talked through messages back and forrh.they did nothing but tell me that they cld nit find any transactions on my account the "AI" could not understand that they charged my bank account $150 when I didn't even hv an account with them.
How Good is Crypto Com's Customer Service?
Summary of Crypto Com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Crypto Com?
Account Question:
- “Forget passcode”
- “Logging issues”
- “Can’t access my old email associated with this account”
Product/ Service Question:
- “Cash withdrawal”
- “Can’t withdraw money”
- “Today I wanted to sell my crypto and crypto.com was bot working As well now i cant sell all at once iits giving me otion only small portion at the time”
Request for Information Question:
- “I have a question about a crypto that I didn’t use for shares of”
- “How much transfer time”
- “Reset email and contact information old email reset passworddoesn’t work. Need to inform you all of new email address.”
Payments and Charges Question:
- “Showing variance on amount”
- “Wired deposit not showing on account”
- “They lost my e transfer deposit money and it’s gone.”
Cards Question:
- “Card”
- “Cannot transfer funds onto my card”
- “Won’t let me add my card”
Shipping and Delivery Question:
- “Money sent but never received”
- “You dit not received my bank transferres”
- “Tracking wire”
Return/ Replace Question:
- “Incorrect balance”
- “My birthdate is incorrect on crypto.com”
- “Can’t change email”
Website/ Application Question:
- “Site won’t allow me to set up my bank card”
- “Site won’t allow me to set up bank card”
- “I downloaded and tried to sign up. Im receiving emails that I unintentionally messed up my new account log in registration..i need to”
Refund Question:
- “Refund”
- “Get a refund”
- “I need a refund”
Activation/ Cancellation Question:
- “Cancel my transfer show me”
- “Cancel account”
- “To cancel a transaction”
Staff Question:
- “D/C service I did not knowingly request & billing my card 49.95 per month”
- “Transfer problems and customer service haven’t been able to help”
- “Costumer service rep”
Employment Question:
- “1099”
- “Jobs”
- “1099B”
Other Question:
- “High trading fee plus$100”
- “Lost my profit for selling coin”
- “Authentication”
Compare Crypto Com Customer Service To
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