Crypto Com Phone Numbers and Emails

Customer Service:

  • (888) 959-8091

Crypto Com Emails:

capital@crypto.com
Crypto.com Capital
contact@crypto.com
Legal
More phone numbers and emails Less phone numbers and emails

Crypto Com Contact Information

Crypto Com Website:

Crypto Com Online Chat:

Corporate Office Address:

Crypto.com
1 Raffles Quay (North Tower), #09-06,
Singapore, Singapore 048583
Singapore
Edit Business Info

Crypto Com Rating Based on 161 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Value for money

Rating stats

Rating trend

Summary of Crypto Com Customer Service Calls

4.2K TOTAL
CALLS
03:42 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Crypto Com Customer Service?

Account Question:

  • “I can't login to my account, there is a possibility that my email account is hacked. I haven't received any emails since the 27th either. I need help please”
  • “I transfered usd coin to defi app i want to transfer it back to crypto.com it shows i have a balance when i try it says i have no usd to transfer”
  • “Would like to open an account with my company”

Product/ Service Question:

  • “Why won't it let me buy anything? Been trying everything for 6 months with no luck”
  • “Withdrawing”
  • “My withdrawal keeps getting rejected”

Payments and Charges Question:

  • “Transactions”
  • “Transaction failed”
  • “Lost deposit”

Request for Information Question:

  • “Need help signing into account”
  • “Verification code doesn't work”
  • “Unable to confirm my address and SSN”

Cards Question:

  • “Crypto card”
  • “Cro Card upgrade”
  • “My card keeps declining it”

Shipping and Delivery Question:

  • “Can't get the 2FA 6-digits code”
  • “Where is location in Los Angeles?”
  • “I referred about 20 people but i have not received any referral fee”

Refund Question:

  • “My crypto refund”
  • “I got scammed i need my refund money back”
  • “Refund”

Website/ Application Question:

  • “Cant finsh my application”
  • “App not working”
  • “App issues”

Activation/ Cancellation Question:

  • “Trying to get activated”
  • “Cancel account”
  • “Order cancel due to mistake”

Return/ Replace Question:

  • “I am changing my gmail and they are givig me a verification but they aren't putting it there”
  • “Issues with crypto.com exchange app”
  • “My money is locked up in "Exchange"”

Staff Question:

  • “Your customer service is the worst inhave ever had and wont give me my money”
  • “You don't have good customer service”
  • “Reset my 2fa already sent in the required info threw customer service email no one will contact me back”

Other Question:

  • “I can get in the app. On my phone”
  • “Tranferring issue”
  • “Cannot update phone nber or add bank”

About

Crypto Com Pros and Cons

Pros: Good product, Convenient, Cash out into my bank, Flexibility, Easy-to-use

Cons: Account not working, No customer service, Are underhand and not to be trusted, Terrible customer service, Money stolen from my account

Crypto Com reviews and complaints

Crypto Com is ranked 289 out of 2440 in Financial Services category

Area Served

USA

Payment Methods

VISA

Edit Description

Compare Crypto Com To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Coinbase
376 reviews
1.8
Robinhood
11319 reviews
1.7
Uber
14453 reviews
1.7
Write a review
Do you have something to say about Crypto Com? What happened? What can we help you with?
Submit review Don't show this popup