Contact Crypto Com Customer Service
Crypto Com Phone Numbers and Emails
Customer Service:
- (888) 959-8091
Crypto Com Emails:
Crypto Com Contact Information
Crypto Com Website:
Crypto Com Online Chat:
Corporate Office Address:
Summary of Crypto Com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Crypto Com Customer Service?
Account Question:
- “I can't login to my account, there is a possibility that my email account is hacked. I haven't received any emails since the 27th either. I need help please”
- “I transfered usd coin to defi app i want to transfer it back to crypto.com it shows i have a balance when i try it says i have no usd to transfer”
- “Would like to open an account with my company”
Product/ Service Question:
- “Why won't it let me buy anything? Been trying everything for 6 months with no luck”
- “Withdrawing”
- “My withdrawal keeps getting rejected”
Payments and Charges Question:
- “Transactions”
- “Transaction failed”
- “Lost deposit”
Request for Information Question:
- “Need help signing into account”
- “Verification code doesn't work”
- “Unable to confirm my address and SSN”
Cards Question:
- “Crypto card”
- “Cro Card upgrade”
- “My card keeps declining it”
Shipping and Delivery Question:
- “Can't get the 2FA 6-digits code”
- “Where is location in Los Angeles?”
- “I referred about 20 people but i have not received any referral fee”
Refund Question:
- “My crypto refund”
- “I got scammed i need my refund money back”
- “Refund”
Website/ Application Question:
- “Cant finsh my application”
- “App not working”
- “App issues”
Activation/ Cancellation Question:
- “Trying to get activated”
- “Cancel account”
- “Order cancel due to mistake”
Return/ Replace Question:
- “I am changing my gmail and they are givig me a verification but they aren't putting it there”
- “Issues with crypto.com exchange app”
- “My money is locked up in "Exchange"”
Staff Question:
- “Your customer service is the worst inhave ever had and wont give me my money”
- “You don't have good customer service”
- “Reset my 2fa already sent in the required info threw customer service email no one will contact me back”
Other Question:
- “I can get in the app. On my phone”
- “Tranferring issue”
- “Cannot update phone nber or add bank”
About
Pros: Good product, Convenient, Cash out into my bank, Flexibility, Easy-to-use
Cons: Account not working, No customer service, Are underhand and not to be trusted, Terrible customer service, Money stolen from my account
Crypto Com is ranked 289 out of 2440 in Financial Services category
USA
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