Crypto Com Reviews

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Verified Reviewer
New Reviewer

My crypto refund

Crypto Com - My crypto refund
Crypto Com - My crypto refund
Crypto Com - My crypto refund
I sent BNB coin with proper wallet address but wrong memo to crypto. Com. But cryto. Com is not ready to refund it and asking so many questions.. I have provided every screenshot of blockchain where all txhash, address and time everything is provided.. Now they are asking screenshot of conversation with coindcx..
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ID
#3109149 Review #3109149 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund
New Reviewer

Cannot update phone number or add bank

I have tried numerous times to update but it won't update...It is odd it will let me spend the money but I can't withdraw the money that I made

User's recommendation: Make sure you can complete your account.

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ID
#3108198 Review #3108198 is a subjective opinion of poster.
Location
Rockville, Maryland
Loss
$50
Preferred solution
Let the company propose a solution
New Reviewer

NO HUMAN INTERACTION FOR QUESTIONS!!

NO HUMAN INTERACTION FOR QUESTIONS!! I needed questions answered - NO SUCH THING AT THIS COMPANY!!!!! So disappointing

User's recommendation: Use ANOTHER COMPANY WHO HAS LIVE PEOPLE.

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ID
#3107451 Review #3107451 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
A HUMAN RESPONSE TO SEE IF I CAN STORE ALL OF MY HISTORY PRIOR TO DELETING IT OFF THE HISTORY!!!

*** app

*** horrible app. They take your money and wont respond to consumer service. Once your money is in you can kiss it goodbye.

User's recommendation: No.

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ID
#3107413 Review #3107413 is a subjective opinion of poster.
Location
Camden, Tennessee

Can’t access account

These peaces of *** wont allow me to access my account. If I do manage to access it - I will close it immediately.

User's recommendation: Stay clear.

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ID
#3106864 Review #3106864 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

You put a dot to dot code on my phone i want it off

BullshitYOU GUYS SUCK NOT HELPING ME I want help now I'm not getting any answers get this dot to dot off now
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ID
#3104424 Review #3104424 is a subjective opinion of poster.
Location
Spokane, Washington
Pros
  • No comment
Cons
  • Verification approval
Preferred solution
Get this dot to dot code off my phone
New Reviewer

Over 1 hour pending transaction

I've been waiting for going on 2 hours now for my transfer that takes minutes to get. Transfered in in seconds transfer out hours?
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ID
#3102304 Review #3102304 is a subjective opinion of poster.
Location
Brooklyn, Michigan
New Reviewer

Took all my money j invested

Set up an account. Trading was pretty confusing. Withdraws are impossible. Won't turn my crypto into usd. Won't answer me about why. Won't allow me to get a card. Won't get in to touch as to why.

User's recommendation: Stay away.

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ID
#3101658 Review #3101658 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • No clue
Cons
  • Only do fraud
Loss
$2000
Preferred solution
Full refund
New Reviewer

I got scammed i need my refund money back

Crypto Com - I got scammed i need my refund money back
I got scammed out of $690.00, it happened so fast! The guy was supposed to be helping me get my cash app working again and all of a sudden they had me on Bitcoin and did an unauthorized illegal fraudulent actions!!!!! Now I cannot get in touch with any customer service from bitcoin to answer my phone call!!!! If I do not get an answer or a return phone call telling me where my money is and how theyre going to give me my money back then it will be legal action taken!!!!

User's recommendation: Do not use cash app and do not use bitcoin.

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ID
#3099600 Review #3099600 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Need help transfering money

Terrible customer service. There's no one to help you and by the time they get back to you it's a day or two later and the transfer you are trying to do is too late. I also make transferring funds extremely difficult compared to coinbase and Gemini.

User's recommendation: Don't use this company.

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ID
#3096715 Review #3096715 is a subjective opinion of poster.
Cons
  • Terrible customer service
  • Not easy for me
  • Are underhand and not to be trusted
Loss
$2000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

SCAM. Lost $1000 by bank transfer

Transferred money from my bank acct and it was deposited immediately. Its been 4 days now and still no funds in my Crypto.com Fiat acct. Multiple emails and chats with zero response back from them. Extremely frustrating and lost all trust with them. If i could give them negative star less than 1 for trustworthy I would.

User's recommendation: DONT use them. Not trust worthy.

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ID
#3096501 Review #3096501 is a subjective opinion of poster.
Pros
  • Convenient
Cons
  • Scam
  • Support
Loss
$1000
Preferred solution
Deliver product or service ordered

Customer Service Very Poor

I started account and as soon has the account was open the account went into a pending stage. And when money was sent to the account it was locked up. Could talk to anyone by phone and the chat told days to answer. And when they answered they gave a *** poor answers. I want my money in my account and I dont want to deal with them again.
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1 comment
#2095873

My Facebook account locked ho gaya hai unlock Nahin ho raha vah to main aapse sahayata chahta hun ki mera account unlock kijiye account name Mohan Dobwal

ID
#3095573 Review #3095573 is a subjective opinion of poster.
Location
Lusby, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You crooks stole my money!

You *** accepted my deposit but its still not in my account and it has been 3days! This is why binance is number 1! How about focusing on good customer service instead of spending millions on advertising?

User's recommendation: Use coinbase or binance.

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2 comments
#2096030

...

#2096020

Exact same here! Its now the 4th day for me.

Multiple emails and chats but ZERO response back.

Lost all trust with this scam. $1k loss

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ID
#3094496 Review #3094496 is a subjective opinion of poster.
Loss
$2500
Preferred solution
Full refund

2fa code

No one answer the phone, I need help with 2fa code. Because I forgot mine . I chated could not fix it. No one helped me. I tried to call but no one anwer the phone.

User's recommendation: Answer the phone.

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ID
#3094424 Review #3094424 is a subjective opinion of poster.
Location
Fair Oaks, California

Unauthorized transaction since I don’t even have an account

They have Tried to access my checking account to withdraw money. I get no answer on the phone. Have never heard of crypto.com until it showed up on my bank account. I haven't applied for their Visa card

User's recommendation: Don’t get involved with this company.

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ID
#3094095 Review #3094095 is a subjective opinion of poster.
Location
Pensacola, Florida