Crypto Com Reviews

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Dispute transactions

DISPUTE 3 TRANSACTIONS THAT WERE FRAUDULENTLY TAKEN ON MY DEBIT CARD. NEED TO REVERSE THESE TRANSACTIONS
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ID
#3087541 Review #3087541 is a subjective opinion of poster.
Location
Cantonment, Florida
Loss
$2410
Preferred solution
Full refund

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New Reviewer

Issues

Ive submitted all my documents but it keeps asking me to resubmit and all my documents are all correct...I'm just trying to find out what is the problem?
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ID
#3087282 Review #3087282 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Documents will not go through but all my information is accurate..

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New Reviewer

Withdrawing

Since two weeks I can't withdraw money or even send crypto, because my account is under review! Since two weeks they are writing me to be patient, but nothing happens! This is a fraud, this is CRIMINAL!!!!
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ID
#3087218 Review #3087218 is a subjective opinion of poster.
Pros
  • Easy to use
Cons
  • Long account review
  • No withdrawal possible
Preferred solution
Full refund
New Reviewer

Need charges reversed

My card was charged 134$ for no reason need it fixed iv been interesting into shiba month ago and only invested one time of 98 $
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ID
#3086338 Review #3086338 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$134
Preferred solution
Full refund

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New Reviewer

Mi verificacion

Quiero saber porque no a sido verificada mi informacion demi fiat wallet tengo 4 dias esperando ser verificado y aun nome a llegado ninguna respuesta
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ID
#3086123 Review #3086123 is a subjective opinion of poster.
New Reviewer

Fraud

Someone has bought crypto from this site from my list bank card. The phone just rang and rang. No answer. Follow up with bank tomorrow.
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ID
#3086013 Review #3086013 is a subjective opinion of poster.
Pros
  • No clue
Cons
  • No clue
Loss
$1133
Preferred solution
Money refunded to my checking account from someone who stole my card to use in their website.

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New Reviewer

Unable to log in

Dear i am logged on to crypto.com and i have invested 300 points for one cryptocurrency, but the masses crashed my cell phone so now i can't log on to your website. A funny thing happened to me when I saw that my account has the wrong GSM number (+385 91 5****15) so I haven't been able to log in for a long time and I don't see my financial status. Please tell me how to correct the GSM number to be +385 91 5****15 and to try to log in with the right number and get your login codes on it.

User's recommendation: Make sure your cell phone is in good condition.

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ID
#3086002 Review #3086002 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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New Reviewer

I can’t access my account.

Attempted to log on. Verification of my phone number for this process. System is not accepting my cell number as a valid number, therefore I cant access my account.
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ID
#3085916 Review #3085916 is a subjective opinion of poster.
Preferred solution
Need to be able to log on to access my account.

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New Reviewer

After 5 minutes on hold I get a voice that tells me you are serving other customers, then you hang up

I attempted to set up a crypto account. Somewhere during this process, I was bounced between Crypto and email, back and forth, eventually getting to a point where I was no longer able to access Crypto. My password became not recognized, then my passcode was not recognized. This kind of activity is very frustrating!
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ID
#3085902 Review #3085902 is a subjective opinion of poster.
Cons
  • Not easy for me
Preferred solution
I would like to get my account set up so I can use it

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New Reviewer

They have sent me the same instructions 3 times on selling my crypto to fiat . It dosent work and they want help. They dont answer phone and just want to sell my crypto and gey my money. That company

I want to sell my crypto and have the funds put back in my account. The support staff is a joke. They have sent the same instructions 3 times and they do not work. You have to wait a day for the support staff to get back to you and each one says the same thing. It just does not work. I cant sell my crypto and convert to USD .

User's recommendation: stay away, horrible support and communication.

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ID
#3085688 Review #3085688 is a subjective opinion of poster.
Cons
  • Support
Loss
$244
Preferred solution
Thsy say my money is in crypto com coin, just want to sell it and have my money put back in my bank account.
New Reviewer

Problem with platform

It's tell me that you changed the version and it tells me to I was going to go in to get it and it keeps telling me To try again and I redo it all and it tells me to try again There's nobody to get ahold of and there's no way to figure it out so you just get screwed I'm confused
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ID
#3085659 Review #3085659 is a subjective opinion of poster.
Location
Sewell, New Jersey
New Reviewer

Need to verify my phone number

The app will not let me use my phone number to verify that it's me using the app. The phone number that I am using is 1(21*)450-****.
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ID
#3084540 Review #3084540 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • Flexibility
  • Bitcoins
  • Its cool
Cons
  • Errors
Preferred solution
Let the company propose a solution
New Reviewer

Need to verify my phone number

The app won't let me use my phone number to verify that it is me using the app. My phone is(216)450-****
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ID
#3084526 Review #3084526 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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New Reviewer

A very complicated app

GoNeeds a lot of work to get codes, 2f authentication , all the time is complicated, I call cripto costumer service .... and nobody answer , just a machine , leave your message ....but no answering machine to leave message . Very disappointed , tired of try set up something all the time for nothing

User's recommendation: Go to coin base ! Like my friends do !!

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ID
#3084179 Review #3084179 is a subjective opinion of poster.
Location
Opa Locka, Florida

Delete account

My account got hacked my phone number and social are linked to the account my phone number is 760 486 ****
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ID
#3083817 Review #3083817 is a subjective opinion of poster.
Location
Hesperia, California