Crypto Com Reviews

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New Reviewer

Trying to transfer coin and no button works

Well just not getting anywhere. I'm trying to buy then transfer. Everytime I hit buy or transfer, don't get anywhere.
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ID
#3081682 Review #3081682 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Some answers.

You locked me out

I still can't set up 2 point authenticator and am locked out of account.I even went to geek sqaud at best buy and they could'nt set this up. I want access to my account!!!!!
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ID
#3081513 Review #3081513 is a subjective opinion of poster.
Location
Dallas, Texas

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Can't get into acct to reverify. Also app do not scam back of id card.

Crypto Com - Can't get into acct to reverify. Also app do not scam back of id card.
Crypto Com - Can't get into acct to reverify. Also app do not scam back of id card.
I verify the acct on the 18 of Nov but apparently one of the selfie was not well.i received an email this morning asking for reverification. But I can't get into the acct. It say my application is being review. Also there is an error announced in the app. . I need to open acct today since a deposit is on its way. Please help me resolve this situation asap. Please reply. I have been sending messages thru e mail but I haven't get a response yet. Thanks
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ID
#3081276 Review #3081276 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Need to talk to custom service about my crypto visa not working

Need to pay for life aleot for my mom Thank you my phone is 214836****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Pick the phone.

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ID
#3081118 Review #3081118 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$12
Preferred solution
Deliver product or service ordered

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New Reviewer

You all hacked my account

My debit card was charge from this company and I want my money back! I dont know anything about this company
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ID
#3080851 Review #3080851 is a subjective opinion of poster.
Cons
  • Try to cheat you with undisclosed charges
Loss
$349
Preferred solution
Full refund
New Reviewer

App not working

App not working I click on app on my phone and its not loading up just has crypto .com symbol up and it will not open
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ID
#3080744 Review #3080744 is a subjective opinion of poster.
Pros
  • Easy
Preferred solution
My app working
New Reviewer

2fa scam

No answer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hope I made at least 100 required symbols!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Don’t use crypto app.

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ID
#3080312 Review #3080312 is a subjective opinion of poster.
Location
Arlington Heights, Illinois
Cons
  • Account not working
Loss
$5000
Preferred solution
Contact live customer service to resolve my crypto app problem!

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New Reviewer

My account has been hacked

I need verification of my account being reported as hacked??? I have call customer service. I've also logged into support. Customer support several times. Call contact number several times. Still no verification that has been noted that my account has been hacked???
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ID
#3079644 Review #3079644 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Stole from my account

Why are you guys doing this?!? On November 17th, 2021 my money was stolen!!! I never use crypto.com but my checking account was hacked and $83.96 and $0.07 was stolen from my account. I tried calling to speak to someone and all they said was this is a support line and gave me another number to call. When I call that number no one answers. This went on for 30 minutes. You guys are thieves and I want my money back!!!! I never gave anyone in this company to take money from my account!!!!

User's recommendation: Stay the *** away!

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ID
#3079526 Review #3079526 is a subjective opinion of poster.
Location
Miami, Florida

Need to talk

Keeping me from adding my fiat Wallet to access my money and telling me that what they request is not enough after l submit what they requested

User's recommendation: Avoid this company.

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ID
#3079411 Review #3079411 is a subjective opinion of poster.
Cons
  • No customer service
  • Are underhand and not to be trusted

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New Reviewer

Lost deposit

I transferred 2800 CRO coins from my crypto.com defi wallet to my crypto.com wallet this morning but I forgot to include the numeral memo and my funds never got deposited. I tried getting in touch with their customer support and I can't get thru.
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ID
#3078225 Review #3078225 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$1400
Preferred solution
Full refund
New Reviewer

Need help

I cannot sign in need help to sign in cannot deposit any type of money wondering why I cannot sign in wondering why you guys do not have a phone number just to email address cant get a hold of anybody just want to sign in and deposit money
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ID
#3077936 Review #3077936 is a subjective opinion of poster.
Loss
$100000
Preferred solution
Need help
New Reviewer

Can't log in

I have verified my email and when I put in my phone number, I get a message that states its the wrong number
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ID
#3077879 Review #3077879 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Help logging in

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New Reviewer

193********

Crypto Com - 193********
No me permite completa mi dirección y mi ss para poder retirar dinero y no me deja usar el dólar americano que es el que yo uso porque soy de puerto Rico
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ID
#3077273 Review #3077273 is a subjective opinion of poster.
Location
Caguas, Caguas
Loss
$306
New Reviewer

Can’t login to my account

It's saying my phone number is invalid I know that the phone number I used to open the app, so I'm not sure why it's not working
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ID
#3077126 Review #3077126 is a subjective opinion of poster.
Pros
  • Cash out into my bank
  • Investment
Cons
  • Log in
  • Cant login in to my account
  • No customer service
Preferred solution
Account access