Unclaimed
Crypto Com
Reviews and Complaints
670K
CLAIMED LOSSES
513
TOTAL REVIEWS
22.4K
PAGE VIEWS
3
ISSUES RESOLVED
Crypto Com Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrying to transfer coin and no button works
Well just not getting anywhere. I'm trying to buy then transfer. Everytime I hit buy or transfer, don't get anywhere.
ID
Location
Chicago, Illinois
Preferred solution
Some answers.
You locked me out
I still can't set up 2 point authenticator and am locked out of account.I even went to geek sqaud at best buy and they could'nt set this up. I want access to my account!!!!!
ID
Location
Dallas, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan't get into acct to reverify. Also app do not scam back of id card.
I verify the acct on the 18 of Nov but apparently one of the selfie was not well.i received an email this morning asking for reverification. But I can't get into the acct. It say my application is being review. Also there is an error announced in the app. . I need to open acct today since a deposit is on its way. Please help me resolve this situation asap. Please reply. I have been sending messages thru e mail but I haven't get a response yet. Thanks
ID
Location
Brooklyn, New York
New Reviewer
Need to talk to custom service about my crypto visa not working
Need to pay for life aleot for my mom Thank you my phone is 214836****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
User's recommendation: Pick the phone.
ID
Location
Houston, Texas
Loss
$12
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerYou all hacked my account
My debit card was charge from this company and I want my money back! I dont know anything about this company
ID
Cons
- Try to cheat you with undisclosed charges
Loss
$349
Preferred solution
Full refund
New Reviewer
App not working
App not working I click on app on my phone and its not loading up just has crypto .com symbol up and it will not open
ID
Pros
- Easy
Preferred solution
My app working
New Reviewer
2fa scam
No answer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hope I made at least 100 required symbols!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
User's recommendation: Don’t use crypto app.
ID
Location
Arlington Heights, Illinois
Cons
- Account not working
Loss
$5000
Preferred solution
Contact live customer service to resolve my crypto app problem!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy account has been hacked
I need verification of my account being reported as hacked??? I have call customer service. I've also logged into support. Customer support several times. Call contact number several times. Still no verification that has been noted that my account has been hacked???
ID
Preferred solution
Let the company propose a solution
Stole from my account
Why are you guys doing this?!? On November 17th, 2021 my money was stolen!!! I never use crypto.com but my checking account was hacked and $83.96 and $0.07 was stolen from my account. I tried calling to speak to someone and all they said was this is a support line and gave me another number to call. When I call that number no one answers. This went on for 30 minutes. You guys are thieves and I want my money back!!!! I never gave anyone in this company to take money from my account!!!!
User's recommendation: Stay the *** away!
ID
Location
Miami, Florida
Need to talk
Keeping me from adding my fiat Wallet to access my money and telling me that what they request is not enough after l submit what they requested
User's recommendation: Avoid this company.
ID
Cons
- No customer service
- Are underhand and not to be trusted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLost deposit
I transferred 2800 CRO coins from my crypto.com defi wallet to my crypto.com wallet this morning but I forgot to include the numeral memo and my funds never got deposited. I tried getting in touch with their customer support and I can't get thru.
ID
Location
Los Angeles, California
Loss
$1400
Preferred solution
Full refund
New Reviewer
Need help
I cannot sign in need help to sign in cannot deposit any type of money wondering why I cannot sign in wondering why you guys do not have a phone number just to email address cant get a hold of anybody just want to sign in and deposit money
ID
Loss
$100000
Preferred solution
Need help
New Reviewer
Can't log in
I have verified my email and when I put in my phone number, I get a message that states its the wrong number
ID
Location
Atlanta, Georgia
Preferred solution
Help logging in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer193********
No me permite completa mi dirección y mi ss para poder retirar dinero y no me deja usar el dólar americano que es el que yo uso porque soy de puerto Rico
ID
Location
Caguas, Caguas
Loss
$306
New Reviewer
Can’t login to my account
It's saying my phone number is invalid I know that the phone number I used to open the app, so I'm not sure why it's not working
ID
Pros
- Cash out into my bank
- Investment
Cons
- Log in
- Cant login in to my account
- No customer service
Preferred solution
Account access
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