Crypto Com Reviews

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I have been waiting many days to be verified

I applied to crypto .com to by coins then received email that I needed to send in another copy of if it said to tap below to go to app but every time I did all I was getting was going in a circle over and over again I cant get into account or send info
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ID
#3091898 Review #3091898 is a subjective opinion of poster.
Location
Cuyahoga Falls, Ohio

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Verified Reviewer
New Reviewer

Transfer money to mywallet is still pending why

I wanted to send money but it just stay in pending and it been a day and I wrote to customer service and no answer I either want it back in my account or wallet I miss out on a money so I mean I should get something for waiting

User's recommendation: Customer service is slow and the app lag.

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ID
#3091896 Review #3091896 is a subjective opinion of poster.
Pros
  • Easy to use
Cons
  • Terrible customer service
Preferred solution
Let the company propose a solution
New Reviewer

Refund

Refund Regarding money sent to Foris through business account Waiting for for a refund $2000 and $700 to be returned to my account
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ID
#3091825 Review #3091825 is a subjective opinion of poster.
Pros
  • App looks good
Cons
  • No clue
Preferred solution
Full refund
New Reviewer

I cant get ahold of you??

I opened my account yesterday and I guess I already had an account open so I cant access my account because I am not allowed to have 2 accounts open so I need to close one of them today please
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ID
#3091784 Review #3091784 is a subjective opinion of poster.
Location
Brandon, Florida
Preferred solution
I need to close one of my accounts please

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New Reviewer

No service

Crypto Com - No service
Crypto Com - No service
I tried for several hours to login to my account without success. I kept getting the message that my phone number was invalid. I sent approximately seven emails to support. They have not fixed the problem yet. I have called continuously for the past 7 hours and got no answer on the phone.

User's recommendation: Don't deal with this company.

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ID
#3091768 Review #3091768 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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New Reviewer

Denied acess

No answer from crypto. Com. ,I understand they are having high volume, but it did not affect them accepting my money, now it has been a week and have no idea of my deposit or it's security
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ID
#3091516 Review #3091516 is a subjective opinion of poster.
Pros
  • Dont know never got in
Cons
  • Verification approval
Loss
$900
Preferred solution
Let the company propose a solution
New Reviewer

Transactions

My wire transfer was lost No one picked the phone up or not one response I called twice No resolute my problem ! Can you please call me 316-807-****

User's recommendation: Idk.

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ID
#3091327 Review #3091327 is a subjective opinion of poster.
Loss
$60000
Preferred solution
Let the company propose a solution
New Reviewer

Fraud

Someone used my bank card to big something 14 tines. And I would like to talk to someone as soon as possible
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ID
#3090948 Review #3090948 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund

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New Reviewer

Money depozit never happend

Crypto Com - Money depozit never happend
on the 13th of May I made a deposit of 350 to unlock my money from the recommendation. my money was withdrawn from my bank account but the money did not enter the cro application. I have the bank proof of the transaction but the cro ones will not to admit that the money is with them.
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ID
#3090869 Review #3090869 is a subjective opinion of poster.
Location
Bucharest, Bucharest
Loss
$400
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I today l sent 180.00 to my acc but l forgot to write my optional number

Hi Sir Yesterday l sent 180 Canadian dollars to my crypto com acc But l forgot to write my optinal number I have 2 emails ediaston2001****@***.ca erdinkurtyilmaz1960@***.com ( l sent 180 Canadian dollars with my email erdinkurtyilmaz1960@***.com Sincerely I will wait your answer
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ID
#3090800 Review #3090800 is a subjective opinion of poster.
Location
Brampton, Ontario
Preferred solution
I sent 180 Canadian dollars to my crypto com account but l forgot to write my optinal number
New Reviewer

Login info won't accept phone number

Unable to login my account.the phone number is wrong. My number says 802793**** Correct number is 802793**** Pearl Pearl Wilson, Expert's Assistant I'll do all I can to help. Can you tell me more about what's going on? You I can't verify my account cause my phone number is not correct. My number is not 802793****. Correct number is 802793****
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ID
#3090736 Review #3090736 is a subjective opinion of poster.
Location
Barre, Vermont
Cons
  • Account not working
Preferred solution
Change my phone number from 8027932827. to the current phone number. 8027932857

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Verified Reviewer
New Reviewer

Can't log in

I downloaded the app and signed up, I then bought some crypto coins . I logged out and a few hours later its not letting me log back in, it feels like I'm getting scammed as I've emailed them and still no reply.

User's recommendation: No customer support at all ,it's frustrating.

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ID
#3090625 Review #3090625 is a subjective opinion of poster.
Loss
$500
Preferred solution
I would like to be able to login

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Verified Reviewer
New Reviewer

Can not login

Hi there, i was log in with my face id but this time it didnt work so ask me to enter 6digit code i entered 6 digit code but it is asking me to contact customer services thank you
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ID
#3090473 Review #3090473 is a subjective opinion of poster.
Location
East Acton, England
Preferred solution
Log in

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Verified Reviewer
New Reviewer

No help at all with the problem I had

Need help verifying documents I'm having a hard time downloading the back of my driver's license can I do it manually I got no help with the problem I have
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ID
#3089915 Review #3089915 is a subjective opinion of poster.
Location
Austin, Texas
Preferred solution
Help with documents verification

My card was charge 134$

Ive been investing in crypto my first time was $98 never invested anymore and out of the blue my card was charged $134 I have no record in my crypto of buying any more shares of anything only shows on my banking information
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ID
#3089889 Review #3089889 is a subjective opinion of poster.
Location
Orlando, Florida