Crypto Com Reviews

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Everything is good

Amm, well the problem solved itself. i am able to loge in. changed the pw und added my faceidee. So thank you for your time.sorry
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ID
#3034902 Review #3034902 is a subjective opinion of poster.
Location
Munich, Bavaria
New Reviewer

Unable to log into my account

I am tired of this system freezing up. I have deleted the app and repute it back on several times it is a headache please fix the app. I am not currently having the problem.
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ID
#3034872 Review #3034872 is a subjective opinion of poster.
Location
Douglasville, Georgia

I call to retrieve my passcode.

Nobody answered the phone. I need to buy Dogelon, I have to enter my passcode which I forgot. I call to retrieve it, but nobody answered the phone. I still need the passcode.
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ID
#3034780 Review #3034780 is a subjective opinion of poster.
Location
Miami, Florida

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Verified Reviewer
New Reviewer
My problem was not solved and I am very disagreeable about the arbitrary way that they decided since they have evidence of theft I tell you and I recommend not investing crypto.com, on October 23 they stole my email, from there they accessed my Crypto account and tried...
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ID
#3034369 Review #3034369 is a subjective opinion of poster.
Location
West Palm Beach, Florida
Loss
$7
Preferred solution
Full refund

Crypto locked into their exchange

2FA not working with Authy or Google Authenticator. Support doesn't read what I type in msgs - only repeats the same thing (which I've done 4x) over, and over, and over. STAY AWAY FROM THIS EXCHANGE!

User's recommendation: STAY AWAY!

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ID
#3034109 Review #3034109 is a subjective opinion of poster.
Location
Brampton, Ontario

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Verified Reviewer
New Reviewer

I cannot make any purchases

I called my bank my debit card is not blocked.i cannot make purchases. My bank instructed me thats its on ur end
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ID
#3033294 Review #3033294 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer
New Reviewer

I can’t login

two or three months ago my cellphone was disabled after fixed my phone i login to my crypto account there was transactions for my shiba coin and several time i emailed to you but i didnt get any response after that until now i cant login to my account first please fix my account l want to login and than please let me know about my SHIBA COIN thanks
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ID
#3032321 Review #3032321 is a subjective opinion of poster.
Location
Frisco, Texas
Cons
  • Cant login in to my account
Loss
$15000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
In looking at Crypto.com website I was looking at Customer Service to help me reestablish access to my crypto currency after I changed i-phones with the same telephone number. I could not get my 2FA recreated. I initially thought you were with Crypto.com and did not...
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ID
#3032078 Review #3032078 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

I want to cancel the 2nd authentication

I can't login into my account cause this 2nd authentication thing. I would like to get rid of the 2nd authentication.
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ID
#3031255 Review #3031255 is a subjective opinion of poster.
Cons
  • Cant login in to my account
Preferred solution
Apology

Not able to get into app with log in credentials

No the issue was not resolved. Since I did have put money into account I just deleted the app. I had accured 40 dollars from the 25 dollars given
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ID
#3031146 Review #3031146 is a subjective opinion of poster.
Location
Alexandria, Virginia
New Reviewer

The visa card are use it’s going to be change and I saw Stella and I would like my money back so I want to give you a new card number

Hi. I have a new card is old and I want to change it. The card you are using an old. I have another card number to give you.
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ID
#3031142 Review #3031142 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Forgot my passcode

I tried to buy more but I couldn't remember my passcode. I am urgently in need of help at this time. I want to invest more money in the market for a better future for me and my children. We are all in school and going through real tough times to paying our bills. However, this crypto currency business is a good business to invest in for a good pay back in the future. Therefore, I have invited for me and my kids. Please help me reset my passcode. Thanks for your speedy response to the recovery of my passcode. Best regards,

User's recommendation: Resolve customer problems sooner.

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ID
#3030960 Review #3030960 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

Shib from May not showing

Crypto Com - Shib from May not showing
I purchased XLM through coinbase and transferred over to Crypto m.com to purchase SHIBA in May but its not reflecting on my end anymore.
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ID
#3030735 Review #3030735 is a subjective opinion of poster.
Location
Matthews, North Carolina
New Reviewer

I have been trying to set ip my account, but have no success yet

For the past two months I have been trying to set up account, but failed. Need your help to set up my account
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ID
#3030010 Review #3030010 is a subjective opinion of poster.
Location
Blackstone, Virginia
Preferred solution
Setting up account
New Reviewer

Card declined

Crypto Com - Card declined
I can't seem to be able to link my dept card to my crypto account, I'm assuming because I'm a new using and it'll take days or something
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ID
#3029029 Review #3029029 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Preferred solution
Link my dept card with my crypto account