Crypto Com Reviews

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New Reviewer

Money is stuck in difi wallet

Its not leasing my cr20 token or receiving Eth Im send from coinbase even though it sai on their end Transaction complete I have been talking to people for over a month now for hours and hours almost each day and nobody has been helping from either company
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ID
#3066367 Review #3066367 is a subjective opinion of poster.
Location
Spring, Texas

Unauthorized transaction

I have multiple large withdrawals on my bank account on Saturday November 13th 2021 from your website I did not authorize!! I have never even been to your website!! Can these be reversed since they are still pending?
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ID
#3064625 Review #3064625 is a subjective opinion of poster.
Location
Fort Dodge, Iowa
New Reviewer

No help waited for hour and they hung up on me

I have been trying forever to transfer money to get cash out a simple $500 is all I wanted Ive been through so many different hoops to transfer and theres a zero customer service support and I mean zero move your money people to another platform forget these people

User's recommendation: Move your money to another exchange.

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ID
#3064029 Review #3064029 is a subjective opinion of poster.
Location
Los Angeles, California

Closing my account

Someone changed my email address and PIN number after I made the account!!! I cant get the account back nor close the account. And if you need to contact someone about fraud its near to impossible!!! So Im not a bit impressed your security Sucks!!!

User's recommendation: Have a phone # where you can chat with a live person.

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2 comments
#2091580

easy to accomplish.

#2091578

I HAD THE SAME PROBLEM I THOUGHT SOMEONE WAS TRYING TO TAKE MY EMAIL ACCOUNT BUT THAT WAS NOT THE CASE. TRY THIS FIRST..

1ST CHECK IF YOU ARE SIGNED IN ANY OTHER DEVICEIF YOU ARE SIGNEED IN GO AHEAD AND SIGN OUT FIRST. 2ND NOW THAT YOU ARE SIGNED OUT OF ALL YOUR DEVICES ENTER EMAIL AND CLICK ON FORGOT PASSWORD AND WHEN PROMPTED CREATE A NEW PASSWORD AND WRIT IT DOWN. RESTART DEVICE AND TRY AGAIN.

IF YOU SUCCEDE OR NOT PLEASE LET ME KNOW. .

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ID
#3063972 Review #3063972 is a subjective opinion of poster.
Location
Oconomowoc, Wisconsin
New Reviewer

Nothing has changed

My room mate stolen account but changing my account phone number and verification code does not come to my phone number

User's recommendation: Need real people to contact to respond to our proplem.

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ID
#3063194 Review #3063194 is a subjective opinion of poster.
Location
Seattle, Washington
Loss
$260
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Cant withdraw funds

please help i need my money so please tell me how do i withdraw my funds i tried using my bank account but its saying i cant withdraw
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ID
#3062766 Review #3062766 is a subjective opinion of poster.
Location
Bristol, England
Preferred solution
my money back from the app

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need info on how to sell crypto bitcoin

i i have a accts and purchased bitcoin but dont understand how to sell under rashby43@***.com. please send me the information to sell your bitcoin, Thank you Raymond Ashby
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ID
#3061748 Review #3061748 is a subjective opinion of poster.
Location
Omaha, Nebraska
Pros
  • How to sell your bitcoin

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Verified Reviewer
New Reviewer

Can't open my Crypto.com app

I forgot my email and ph no Actually I have two mail Id 1. Trushaarpatel64@***.com. And 2. Kaanaiyallc@***.com. And two ph no. 1. +173******** and 2 +160********. On which phone no. And which mail id. I registered Crypto.com I forgot so pl do need full and send me link to open my account in my iPhone Thanks Trushar patel.
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ID
#3061710 Review #3061710 is a subjective opinion of poster.
Pros
  • Easy to use
Cons
  • Cant access my account
Preferred solution
Want to access my app in my iPhone

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Verified Reviewer
New Reviewer

Funds not found

Crypto Com - Funds not found
Crypto Com - Funds not found
I made a deposit from debit card and while I try to withdraw the funds it was on pending and I also deposit funds to my flait account and I couldnt withdraw it as well I was told to provide a selfie for review I did and I was told my account was terminated... please return the money back to the card and I have $107 I could not send it out please help me resolve the issues please I need my money
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ID
#3059027 Review #3059027 is a subjective opinion of poster.
Location
Lagos, Lagos

Funds no where

Crypto Com - Funds no where
Crypto Com - Funds no where
I made a deposit from debit card and while I try to withdraw the funds it was on pending and I also deposit funds to my flait account and I couldnt withdraw it as well I was told to provide a selfie for review I did and I was told my account was terminated... please return the money back to the card And make me be able to withdraw my funds. Here is the Transaction Reference Number: dae15dd2-b34a-4424-90e0-ccee259f9123 for the pending withdrawal
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ID
#3058576 Review #3058576 is a subjective opinion of poster.
Location
Elk Grove Village, Illinois
New Reviewer

My account. Unable to access

Crypto.com has a phone number for their credit card but not for their customer service. The credit card customer service will not give you another number they just flat deny that there's someone to speak to. I am in the process of opening me and other accounts somewhere else so that when I finally access my account I can transfer all funds elsewhere. It'll be interesting to see how long crypto.com stays in business with this type of customer service.?
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ID
#3056650 Review #3056650 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Can’t access my account

I made 2 investments on Cryptos using the platform. I received an email saying they were closing my account. No explanation as to why ? Next thing I know my account is closed. I made some attempts to transfer the cryptos to another exchange but it wouldnt work. My account remains closed & I am unable to access it. So I cant even transfer my crypto or get my money. I didnt even do anything to get it closed in the first place. Im not talking about a lot of money less than $500 but thats not the point. I want my crypto that I purchased on the platform. This new experience for me has not been a great one on this platform.

User's recommendation: Do not use !!!

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ID
#3054391 Review #3054391 is a subjective opinion of poster.
Cons
  • Cant access my account
  • Money stolen from my account
Loss
$340
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I cannot login to my Crypto.com app it's frozen

Ive been trying to log into my Crypto.com since 4 oclock this morning I live on the West Coast I dont understand whats going on Ive tried to contact you folks to no avail and now I guess Im waiting on an email can somebody please help me out thank you
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ID
#3054226 Review #3054226 is a subjective opinion of poster.
Location
Roseville, California
Preferred solution
Just want help I love the app

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Verified Reviewer
New Reviewer

My crypto.comNFT

Crypto Com - My crypto.comNFT
Crypto Com - My crypto.comNFT
My Crypto.com NFT won't allowed me to creater. I've already went through the process and was approved. I have NFT on market that I upload myself. Also my account would allowed mr a payout please help
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ID
#3053175 Review #3053175 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Let the company propose a solution
New Reviewer

Login

Im having trouble logging in with my phone number. Can someone get back to me and help me figure out how to get back into my account.
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ID
#3052873 Review #3052873 is a subjective opinion of poster.
Location
Ewa Beach, Hawaii