Crypto Com Reviews

Show reviews that mention
account money app crypto phone number customer customer service email service
Filter review

My phone number is coming up invalid

I have been trying to login with my phone number and it's saying it's invalid the email is mine but the phone number that is showing up is not mine I want the number cleared from my account
View full review
ID
#3088772 Review #3088772 is a subjective opinion of poster.
Location
Buffalo Grove, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

POOR CUSTOMER SERVICE!!! No HUMAN CONTACT!!

POOR CUSTOMER SERVICE!!! No HUMAN CONTACT!! It is IMPOSSIBLE TO ASK A QUESTION TO ANYONE HUMAN!!!!! Even calling - it takes five minutes to be told that they are busy!!!

User's recommendation: Check out competition!!

View full review
ID
#3088642 Review #3088642 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
I would like to SPEAK TO A HUMAN!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cant verify me

I have been waiting to be verified and I've got no response from them I did it when I opened account I got message to resend photo and im still waiting
View full review
ID
#3088580 Review #3088580 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Transactions/charges to bank account

My son does NOT have a crypto.com account and yet someone has made 5 transactions to his debit card for over $1500.00 We are currently working with the bank to try and get money bank and I have also been searching for a number to call crypto.com to have them research the charges. I had not found a number til stumbling here. I will try and give them a call.
View full review
ID
#3088299 Review #3088299 is a subjective opinion of poster.
Loss
$1290
Preferred solution
Full refund
New Reviewer

Fees?

How much are the fees for both the Visa card and for stable coin transactions? Xxxxxxxxxxxxxxxxxxxxxxx

User's recommendation: Illusive fee schedule.

View full review
ID
#3088279 Review #3088279 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

App issues

The app shut me out then it redirected me to sign up again and declined it I tried to call a tech support and their is no number so I had to send an email and it takes 24 hours before you get an email reply this is a joke Im mad because I have a lot of money tires in I might lose.

User's recommendation: Be careful of this app.

View full review
ID
#3088167 Review #3088167 is a subjective opinion of poster.
Pros
  • App looks good
Cons
  • Coins taken from me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Deactivate 2Fa

How to deactivate 2FAS Authenticator been trying several codes and it doesnt work at all plz help me
View full review
ID
#3088034 Review #3088034 is a subjective opinion of poster.
Location
Lake Worth, Florida
New Reviewer

Been charged on my bank account and i made no purchase never gave permission for using my account

I find 3 withdrawals on my bank account and i didnt make those purchases i would like my money back immediately
View full review
ID
#3087880 Review #3087880 is a subjective opinion of poster.
Pros
  • No clue
Loss
$1481
Preferred solution
Full refund
New Reviewer

Dispute transactions

DISPUTE 3 TRANSACTIONS THAT WERE FRAUDULENTLY TAKEN ON MY DEBIT CARD. NEED TO REVERSE THESE TRANSACTIONS
View full review
ID
#3087541 Review #3087541 is a subjective opinion of poster.
Location
Cantonment, Florida
Loss
$2410
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issues

Ive submitted all my documents but it keeps asking me to resubmit and all my documents are all correct...I'm just trying to find out what is the problem?
View full review
ID
#3087282 Review #3087282 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Documents will not go through but all my information is accurate..

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Withdrawing

Since two weeks I can't withdraw money or even send crypto, because my account is under review! Since two weeks they are writing me to be patient, but nothing happens! This is a fraud, this is CRIMINAL!!!!
View full review
ID
#3087218 Review #3087218 is a subjective opinion of poster.
Pros
  • Easy to use
Cons
  • No withdrawal possible
  • Long account review
Preferred solution
Full refund
New Reviewer

Need charges reversed

My card was charged 134$ for no reason need it fixed iv been interesting into shiba month ago and only invested one time of 98 $
View full review
ID
#3086338 Review #3086338 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$134
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Mi verificacion

Quiero saber porque no a sido verificada mi informacion demi fiat wallet tengo 4 dias esperando ser verificado y aun nome a llegado ninguna respuesta
View full review
ID
#3086123 Review #3086123 is a subjective opinion of poster.
New Reviewer

Fraud

Someone has bought crypto from this site from my list bank card. The phone just rang and rang. No answer. Follow up with bank tomorrow.
View full review
ID
#3086013 Review #3086013 is a subjective opinion of poster.
Pros
  • No clue
Cons
  • No clue
Loss
$1133
Preferred solution
Money refunded to my checking account from someone who stole my card to use in their website.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to log in

Dear i am logged on to crypto.com and i have invested 300 points for one cryptocurrency, but the masses crashed my cell phone so now i can't log on to your website. A funny thing happened to me when I saw that my account has the wrong GSM number (+385 91 5****15) so I haven't been able to log in for a long time and I don't see my financial status. Please tell me how to correct the GSM number to be +385 91 5****15 and to try to log in with the right number and get your login codes on it.

User's recommendation: Make sure your cell phone is in good condition.

View full review
ID
#3086002 Review #3086002 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution