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Verified Reviewer
New Reviewer

Closing account

Original review updated by user Apr 27, 2022
I can not access my crypto account. it is asking me to reset 2fa . I just would like to close these accounts and deposit it back in my bank account. I am losing money daily because I can not get in this account!!!
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ID
#3519965 Review #3519965 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cannot get on my crytpo app on my phoine wont let me do the 2fa process

my phone will not let me into my account tells me I need to do a new Verification set up 2 FA when I click on steps - it does not go there so I do not know how to do this call me 313-516-****

User's recommendation: cryto customer service is HORRIBLE ! I am considering dropping them.

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ID
#3519916 Review #3519916 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

Verification

I cant get my account ever verified now and to be perfectly honest with you I dont know if I want to do business with a company that makes it so difficult to get access to this account now ok so until you either way get better then you were before or else I will never ever do anything with your company ever and I am not even kidding about that

User's recommendation: Open both of them ears and shut down the mouth.

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ID
#3518165 Review #3518165 is a subjective opinion of poster.
Location
Pekin, Illinois
Cons
  • Difficult registration

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Verified Reviewer
New Reviewer

There no phone nuber to call them. Want to close account

Need to close account because I never use and someone maybe using it and the think it me and its not.
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ID
#3517799 Review #3517799 is a subjective opinion of poster.
Location
Houston, Texas
Pros
  • No hay ni idea
Cons
  • Difficult to fix 2fa
Preferred solution
Need to close this I opened it but have never used

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Verified Reviewer
New Reviewer

Not been able to help me with just something so simple as changing a phone number

Crypto Com - Not been able to help me with just something so simple as changing a phone number
Customer service is very poor they make you go trough a process of providing a picture with a code and than you wait days just to find out that they want to make you go trough the process over and aver with no end in sight

User's recommendation: No, I don’t recommend it thanks GOD I did not have much money there otherwise it would have been very frustrating.

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ID
#3517702 Review #3517702 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Pros
  • App looks good
  • Large choice of crypto
Cons
  • Customer service unreachable
  • Not good customer service
  • Yet to see fluidity of the over-all proccess
Preferred solution
Full refund

My money been sitting